MARKETING

PUBLIC RELATIONS

DIGITAL MEDIA

CRISIS COMMUNICATIONS

Common Crisis Scenarios We Help Organizations Navigate

 

  • Industrial accidents
  • Employment disputes
  • Product recalls
  • Natural disasters
  • Discrimination claims
  • Workplace incidents
  • Death on premises
  • Food-borne illnesses
  • Environmental pollution
  • Boycotts and public backlash
  • Labor strikes
  • Corporate fraud investigations

Crisis Communications Support When Every Minute Matters

24/7 strategic communications support for organizations facing reputational, legal, operational, or public scrutiny challenges.

Request Immediate Consultation

 

Marx Layne has extensive experience managing high-profile crisis situations before, during, and after they become public. Our team is frequently retained by leading law firms and organizations to navigate the media scrutiny and public pressure that can emerge during a company’s most challenging moments.

From employment disputes and industrial accidents to food-borne illnesses, environmental issues, boycotts, strikes, and corporate fraud, our crisis communications professionals provide strategic guidance and rapid response support 24/7/365.

We work alongside legal advisors, municipalities, law enforcement, and executive leadership teams while delivering real-time media monitoring, spokesperson training, and strategic messaging support.

Organizations with a proactive crisis communications plan are better prepared to protect their reputation, maintain stakeholder trust, and respond effectively when issues arise.

WHAT WE DO

Strategic Crisis Communications Before, During & After Critical Events

CRISIS PLANNING, RESPONSE & RECOVERY

In today’s fast-moving digital landscape, even a minor issue can escalate into a major reputational challenge within hours. From social media and online news coverage to stakeholder scrutiny and public perception, organizations must be prepared to respond quickly, strategically, and confidently when crises arise.

Marx Layne helps organizations prepare for, respond to, and recover from high-impact situations through proactive crisis communications planning and real-time strategic support. Our team works closely with leadership to develop customized crisis response plans, strengthen messaging strategies, facilitate media training, and provide experienced communications counsel when brands are under public scrutiny.

Our Crisis Planning Expertise Includes:

  • Risk assessment and vulnerability analysis

  • Customized crisis communications strategy development

  • Crisis response flowcharts and reference manuals

  • Scenario planning and simulation exercises

  • Crisis management preparation and team training

  • Executive and spokesperson media training

  • Real-time media monitoring and analysis

Crisis Response

Our crisis communications team is available 24/7/365 to provide strategic guidance, rapid response support, and real-time communications management during critical situations. Marx Layne’s experienced professionals help organizations navigate media attention, stakeholder concerns, and public scrutiny with clear, effective messaging and coordinated response strategies.

Services include:

  • Public statements, press releases, op-eds, and key message development

  • Media relations and press management

  • Digital and social media monitoring and response

  • Stakeholder and community relations support

  • Crisis response “war room” coordination

  • Online reputation management

Post-Crisis Recovery

Successfully managing a crisis extends beyond the initial response. Marx Layne helps organizations rebuild trust, strengthen stakeholder relationships, and protect long-term reputation following a crisis event.

Post-crisis services include:

  • Crisis impact analysis and reporting

  • Stakeholder engagement strategies

  • Community relations support

  • Reputation recovery and brand fortification

Crisis Communications Blogs

PDF

Crisis Checklist

Sign up for our newsletter to receive a complimentary crisis checklist.

Marx Layne is your competitive advantage.

Your reputation and success are our only concerns.

LETS GET STARTED

Our Amazing

Clients